Transport · Desktop Software

An intelligent traffic management system for Dubai’s roads

iTraffic is RTA’s intelligent traffic management system. I designed its interface in 2019, in collaboration with ST Engineering: one place to watch the roads, respond to incidents, and run the signs and equipment on them.

Role
Sole UI designer
Client
RTA, Dubai
Partner
ST Engineering
Year
2019
The iTraffic dashboard: total incidents and events, incident and alert statistics, open alarms and ongoing events
Dashboard

Map view

Everything on the road, on one map.

Live traffic, alarms, events and equipment as layers. An alarm opens with its camera feeds, to verify it on the spot.

Map of Dubai with an alarm open, showing two live camera feeds and buttons to mark it false, unverified or true
Map view · alarm with camera feeds
Map with live traffic flow along Sheikh Zayed Road, coloured from fast to slow
Map view · live traffic
The same stretch of road with forecast traffic, and a timeline to look ahead
Map view · traffic forecast

Events

From incident to response plan.

An event records what happened, where and how severe. The system suggests response plans side by side, to evaluate and implement.

The list of events with road, type, severity, lane blockage and status
Event list
Creating an event: severity meter, source and type, camera feeds, location, congestion times and a map
Create event
Two response plans side by side, Plan A recommended, each with suggested sign messages and actions
Multi plan

Road signs

Writing the messages on the road.

Messages for the electronic signs over the roads, composed from text or pictograms, scheduled, approved, then sent to each sign.

Composing a sign message from a library of road pictograms, with a live preview
Compose · pictogram
Choosing signs for a message and scheduling it to repeat, with a preview
Send message · recurring schedule
The list of sign messages with who created them and their approval status: approved, pending or rejected
DMS management
One sign’s details: its current message, messaging, queue, scheduling and activity
Equipment · DMS

Alarms

Every alarm, and what to do about it.

Alarms from roadside systems in one list. Each opens to its details, to verify it as true or false.

The list of operational alarms with road, zone, source, time and status
Operational alarms
An alarm’s details with buttons to mark it false, unverified or true
Alarm detail · action required

More work

B2B Marketplace · Mobile App

Increasing conversion rate and digital adoption by personalising the app experience

Most business customers on Tradeling ordered through sales agents, not the app. I redesigned it so each type of business gets its own home page. Conversion rose around 38%, and GMV from the app around 30%.